Frequently Asked Questions

Sandra Jon Wigs was founded in Port Harcourt, Nigeria, in 2018. In 2023, we opened our luxury walk-in salon and wig store, where customers can browse our collections, receive professional styling services, and enjoy an in-person shopping experience.

We also recently launched our brand in the United Kingdom to better serve our growing international clientele.

Yes! While Sandra Jon Wigs began as an online-only brand, we now have a luxury walk-in salon and wig store in Port Harcourt, Nigeria.

You’re welcome to visit us to shop our collections, receive expert guidance, and have your wig professionally installed and styled.

Absolutely.

You can browse and purchase our luxury wigs anytime through our website. We carefully package every order and ship to customers across Nigeria and around the world.

Yes.

Sandra Jon Wigs proudly ships worldwide. Whether you’re in Nigeria, the United Kingdom, the United States, Canada, Europe, Australia, or elsewhere, we’ll deliver your luxury wig safely to your doorstep.

All Sandra Jon Wigs are carefully handcrafted and shipped directly from our production studio in Nigeria. Every wig is designed, constructed, customized, and quality-checked by our experienced team before it is dispatched.

Although we proudly serve customers worldwide our production remains based in Nigeria, where every order is prepared with the same high standards of craftsmanship and attention to detail.

We specialize in premium human hair wigs, including:

• HD Lace Wigs
• Glueless Wigs
• Curly Wigs
• Straight Wigs
• Wavy Wigs
• Custom-Made Wigs

Our collections are designed for women who appreciate natural-looking, high-quality hair.

Yes.

Our wigs are made from premium raw human hair, carefully selected to ensure softness, longevity, and a natural appearance.

HD lace is an ultra-thin, high-quality lace that blends seamlessly with many skin tones, creating a realistic hairline and scalp appearance.

Our HD lace wigs are designed to provide an undetectable finish when properly installed.

Yes.

We offer beautifully constructed glueless wigs for women who want convenience without compromising on style or quality.

They’re ideal for everyday wear and can be worn with little to no adhesive.

Yes! Most of our wigs can be customized to suit your preferences. Depending on the style you choose, we offer customization options such as a natural hairline, lace cutting, face-framing layers, full layers, and professional pre-plucking for a more realistic finish.

Please note: Customization is carried out only at the express request of the customer and may attract an additional fee depending on the customization selected. If you have a specific customization request, our team will be happy to guide you through the available options and any applicable charges before your order is processed.

Our wigs do not come customised or layered by default. These services are available upon request for an additional fee.

Yes. Our wigs are professionally prepared with bleached knots to create a more natural scalp appearance. This helps achieve a realistic, seamless look straight out of the box.

With proper care and maintenance, a premium human hair wig can last for several years.

The lifespan of your wig depends on how often it’s worn, your maintenance routine, and how it’s stored.

We recommend:

• Washing your wig with sulfate-free products.
• Conditioning regularly.
• Using heat protectant before styling.
• Storing your wig on a mannequin head or wig stand.
• Brushing gently with the appropriate tools.
• Following the care instructions provided with your purchase.

Proper maintenance helps preserve the beauty and longevity of your investment.

Yes.

Since our wigs are made from premium human hair, they can generally be curled, straightened, or styled using heat tools.

Always use a heat protectant and avoid excessive heat to maintain the hair’s quality.

Yes.

Customers visiting our Port Harcourt salon can book professional wig installation and styling services with our trained in-house stylists.

Shipping times vary depending on your location and whether your wig is ready to ship or custom-made.

Estimated delivery timelines will be communicated during the ordering process.

The Sandra Jon Wig is made to order with the purpose of fulfilling the customer's pre-order requirements. When a product is purchased it will follow our standard time frame of 15 Business Days to allow our team create your wig for you.

Our team is always happy to help.

Whether you’re unsure about the best length, color, texture, lace type, or cap size, we’ll guide you toward the perfect wig for your lifestyle and preferences.

Measure in three places, as shown below: the circumference of your head, front hairline to nape, and ear to ear across the forehead. The chart shows which size each measurement falls into.

Yes.

If you’re looking for a unique style or personalized specifications, please contact us before placing your order to discuss your custom wig requirements.

Since 2018, we’ve built our reputation on quality, craftsmanship, and exceptional customer service.

Women choose Sandra Jon Wigs because we offer:

• Premium human hair
• Luxury craftsmanship
• Natural-looking HD lace
• Worldwide shipping
• Professional salon services
• Personalized customer support
• Beautiful, long-lasting wigs designed to inspire confidence

Our goal is simple: to help every woman feel confident in hair she truly loves.

You can reach us through our website or connect with us on our social media platforms.

Whatsapp +234 7049269164
Instagram: @sandrajonwigs

Our team is always happy to answer your questions and help you find your perfect wig.